A Consultative, Client-First Approach
We believe health insurance should be personal—not transactional.
Our consultative process focuses on:
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Understanding your healthcare needs, financial goals, and eligibility
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Explaining coverage options in clear, easy-to-understand terms
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Comparing plans from multiple insurance carriers
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Helping you select coverage that fits your situation—not someone else’s
Our role is to guide you, advocate for you, and support you beyond enrollment.
We offer a range of policies for individuals, families, & businesses
Providing Coverage for Over 20 years
With over 20 years of experience in the healthcare field, including direct patient care, I bring a unique, real-world perspective to health insurance guidance. My background allows me to understand healthcare not just from an insurance standpoint, but from the patient’s point of view. I use this experience to help clients navigate the health insurance landscape with clarity, confidence, and personalized support.
Our Mission
At The Agency, LLC, our mission is to provide personalized, unbiased health insurance guidance that empowers individuals and families to make informed decisions with confidence. We are committed to understanding each client’s unique situation and delivering solutions that align with their needs, goals, and stage of life.
Our Vision
Our Vision
Our vision is to be a trusted resource for individuals and families seeking clear, honest guidance in health insurance—known for education, integrity, and advocacy at every stage of life.
Policies
Agents
Years in Business
Free Quotes
Get personalized insurance quotes at no cost and with no pressure. We’ll help you understand your options so you can make an informed decision with confidence.
What We Offer
At The Agency, LLC. we offer clear, unbiased health insurance guidance designed around each client’s individual situation. From ACA and private health plans to Medicare and Medicare Advantage, I help clients understand their options and make informed decisions with confidence.
ACA & Private Health Insurance
We assist individuals and families under 65 with ACA (Marketplace) and private health insurance options. Through a consultative approach, we help clients understand plan benefits, provider networks, and costs, so they can choose coverage that fits their healthcare needs and budget.
Premium Customer Service
We are committed to providing premium customer service built on responsiveness, clear communication, and ongoing support. Our clients receive personalized attention before, during, and after enrollment—ensuring questions are answered and coverage continues to align with their needs.
Medicare, MA and Medicare Supplemental
We assist Medicare-eligible individuals with Medicare, Medicare Advantage, and Medicare Supplement (Medigap) plans. Through personalized guidance, we help clients understand coverage options, benefits, and costs so they can choose a plan that fits their healthcare needs and lifestyle.
Fraud Detection & Warnings
Medicare Disclaimer:
The Agency, LLC is an independent, licensed health insurance agency and is not affiliated with or endorsed by the U.S. government or the federal Medicare program. We do not offer every plan available in your area. Any information we provide is limited to the plans we represent. To learn about all available options, please visit Medicare.gov or call 1-800-MEDICARE (TTY: 1-877-486-2048), available 24/7.
Medicare Advantage plans are offered by private insurance companies contracted with Medicare. Plan availability, benefits, premiums, and cost-sharing may vary by location and individual eligibility. Enrollment in a Medicare Advantage plan depends on contract renewal. A consultation with a licensed insurance agent does not obligate enrollment.
Our Team of Experts
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James Gilbert
Founder and CEO
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Justin Chapman
Sales
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James Brenner
Customer Support
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Put You & Your Family in Good Hands
Get In Touch
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